Receptionist cum Admin Executive

About Us:

JXG (Janashakthi Group) is one of Sri Lanka’s emerging financial conglomerates, bringing together leading businesses in insurance, finance, and investment banking: First Capital Holdings PLC, Janashakthi Insurance PLC, Janashakthi Finance PLC and our philanthropic arm, the Janashakthi Foundation. Founded in the early 1990s by Mr. C.T.A. Schaffter, who transformed the insurance industry, JXG has grown through strategic expansion, innovation, and bold decisions. The ‘X’ in our name symbolizes exciting opportunities, expansion, and exponential growth, reflecting the shared potential of our people and businesses to drive progress and create lasting impact.

Join us for a rewarding career with endless opportunities for career development and personal growth.

Key Responsibilities:

• Answer all incoming calls courteously and professionally, and support staff with outgoing calls as required.
• Minimize caller wait times; accurately record messages and promptly relay them to the relevant person via the company-issued mobile phone.
• Ensure the timely dispatch of all outgoing mail, registered mail, morning and evening courier documents, and other daily correspondence.
• Maintain an accurate, up-to-date, and well-organized tracking system for all incoming and outgoing mail and documents.
• Maintain a clean, tidy, and welcoming reception area at all times.
• Log and distribute all hand-delivered documents, mail, and correspondence to the relevant departments or individuals without delay.
• Ensure the reception area is continuously attended and that calls are answered promptly at all times.
• Perform any additional Group and Administration-related duties as assigned by Management from time to time.
• Provide support to other departments within the Group whenever time permits.

Person Specifications:

• Pleasant, professional appearance and demeanor, with a strong customer-service mindset.
• Strong organizational and time-management skills; able to multitask and prioritise effectively.
• High attention to detail and accuracy in record-keeping and message handling.
• Proficient in MS Office (Word, Excel, Outlook).
• Maintains confidentiality and handles sensitive information with discretion.
• Able to manage visitors professionally, including greeting, directing, and issuing visitor passes where applicable.
• Capable of handling customer/vendor inquiries calmly and efficiently, including resolving basic issues and escalating when needed.
• Reliable, punctual, and flexible to support administrative needs

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• A supportive and collaborative work environment.
• The chance to be part of a reputable organization that values its employees.

How to Apply: Interested candidates are invited to submit their resumé to careers@jxg.lk with the subject line " Receptionist cum Admin Executive" or apply directly through LinkedIn.

Application Deadline: 05^th February 2026.

JXG (Janashakthi Group) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.