Compliance HR/Administrator for UK Healthcare companies and/or Agencies

Company Description

Exel BPO is the Sri Lankan subsidiary of Exel Solutions, a UK-owned offshoring company. Exel Solutions partners with small and medium-sized UK businesses to provide highly skilled and cost-effective remote staff in Sri Lanka. Specializing in Accounting and Finance, the company also offers Marketing and IT solutions, serving as a trusted offshoring partner. Exel BPO is committed to delivering efficient, flexible, and economical staffing solutions tailored to meet client needs.

Key Responsibilities:

HR Administration and Compliance

• Provide day-to-day HR administrative support to the HR Manager on routine and ad hoc tasks.

• Act as deputy in HR meetings, including note-taking, chaperone duties, and supporting internal HR investigations when required.

• Assist with drafting Terms of Reference, collating evidence, and preparing documentation to ensure a fair and compliant process.

• Maintain and update staff records across HR systems (e.g. DCME, Iteams), ensuring compliance with dental industry requirements.

• Oversee annual staff file compliance checks.

• Draft and issue contractual changes, staff change letters, and related documentation.

Onboarding and Employee Lifecycle

• Take ownership of new starter onboarding from offer stage, including document collation and file preparation ahead of sign-off.

• Support probationary and staff change processes, ensuring documentation is issued and tracked appropriately.

• Conduct exit interviews as required and record outcomes.

Payroll and HR Systems

• Support payroll processes by maintaining change logs and updating payroll spreadsheets.

• Assist with the administration of HR systems, with input into the transition to a new HRIS in the next 6 months.

Recruitment Support

• Work closely with the part-time Recruitment Coordinator to provide cover for urgent recruitment pipeline activity when required.

General Support and Coverage

• Provide general administrative support to other departments where required to maintain business continuity.

Assist in ad hoc business projects or operational priorities when HR input or coordination is needed.

• Support the wider People Team during periods of leave or increased workload to ensure seamless service delivery.

Key Requirements:

• Minimum 2 years’ experience in an HR support role.

• Experience supporting HR investigations or formal processes is desirable.

• Working towards or achieved CIPD Level 3 (advantageous).

• Strong proficiency in Microsoft Office (Word, Excel, Outlook).

• Familiarity with HRIS and compliance systems such as DCME, PandaDoc, and Iteams

• High attention to detail and accuracy in record-keeping.

• Ability to manage workload effectively and adapt quickly to changing priorities.

Personal Attributes:

• Adaptable and solutions-focused.

• People-centred with a strong sense of confidentiality.

• Organised, detail-oriented, and efficient.

• Confident in handling sensitive employee matters with professionalism and discretion.

• Able to work independently while supporting the wider People function.

Working Pattern:

• Monday to Friday Full Time 09:00 to 18:00