Ticketing Officer

Company Description

SEE.IO is a leading industrial manufacturing company dedicated to advancing industrial progress through precision engineering, cutting-edge technology, and exceptional product quality. We specialize in creating high-performance components and systems for industries such as construction, energy, agriculture, and machinery. Focused on innovation and durability, our solutions are engineered to excel in the most demanding environments, meeting global standards. From concept to completion, SEE.IO ensures operational efficiency, safety, and long-term value for our partners, contributing to a sustainable future.

Role Description

This is a full-time on-site role based in Colombo (Relocate to Maldives) for a Ticketing Officer. The Ticketing Officer will be responsible for managing ticket sales, ensuring accurate reservations, providing exceptional customer service, and communicating effectively with customers. Additional responsibilities include coordinating ticketing processes, assisting with customer inquiries, and maintaining records of transactions and bookings.

Qualifications

• Proficiency in Ticket Sales and managing reservations
• Strong Communication and Customer Service skills
• Experience in Sales and ability to meet targets
• Attention to detail and accuracy in processing transactions
• Proficiency in ticketing software and tools is a plus
• Strong organizational and multitasking abilities
• Previous experience in a customer-facing role is preferred